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Make customer feedback work for your business by collecting, managing and promoting feedback and reviews.

Over 77% of customers look at business reviews before making a purchasing decision. Research also shows that when customers are prompted for feedback they leave more of it and it is generally positive.

RatePoint's customer feedback tools include our dynamicaly generated site seal, e-mail review request tools, feedback buttons for your website, and links that can be placed on your website, invoices, business cards and letters. Submitting a review is easy for your customers, and is authenticated by RatePoint's unique verification methods.

The tools also make it easy for your business to efficiently collect authentic feedback from your customers and promote it directly on your website. In addition, RatePoint's Dispute Resolution System gives you the opportunity to fix problems fast, before they damage your online reputation.

Customer Feedback Tools Features:

• Simple review process for customers
• Authenticated by e-mail and phone
• Leverage our e-mail request tools and e-mail marketing to proactively reach out to customers
• Integrated into site seals and surveys
• Dispute resolution to resolve negative reviews before they hit the Web