Customers look for online payment security
When starting an eCommerce website that accepts online payments, one of the first things a company needs to worry about is securing users' credit cards. MoneyRates.com wrote a step-by-step guide on how to watch for online security, which shows that on some level, people are starting to become wary about what they put online. Something as simple as showing customers the website is equipped with VeriSign or Symantec SSL certificates can help go a long way in promoting its online security.
The website said five things people need to do to protect their information online include checking the status of the credit card company after hearing about breaches, exploring new security technology for the PC or Mac, knowing the risks, watching for discrepancies and staying alert for phishing.
"These are emails and phone calls from people claiming to be from your bank and asking you for certain account details to 'verify' your information," Money-Rates said on watching out for phishing attacks. "If someone claiming to be with your bank calls, get the person's name and call your bank back and ask for that person."
A report by Javelin Strategy and Research said that those notified of a credit security breach are 9.5 times more likely to become victims of identity theft. This rate has been climbing over the past few years and is three times greater than it was in 2008. With the recent Global Payments breach, customers may be more wary than ever right now about putting their credit card information online.
"For most eCommerce sites, you absolutely need an SSL certificate," SSLShopper said about securing a website. "As an online merchant, it is your responsibility to make sure the information you collect from your customers is protected. This will shield you and your customers by making sure that no one can intercept and misuse their credit card information."
Securing a website using SSL certificates from well-known authorities such as VeriSign and Thawte can go a long way to making customers feel safe online.