Chinese breaches lead to eCommerce trying to reassure customers

Chinese breaches lead to eCommerce trying to reassure customers

After companies in China, including CSDN, Tianya, Netease and 360Buy, were victims of hacking earlier this month, many eCommerce businesses in the country and across the globe went out of their way to reassure customers that their ecommerce sites are secure and safe to use for online purchases, according to Penn-Olson.com. PCI compliance could be a great way to help keep customers' credit and debit card numbers safe.

One company, Alipay, the online payment system of Alibaba, experienced a leak of 15 to 25 million user accounts. A representative with the company released a statement trying to reassure that this is not a common occurrence and will not affect customers.

"Alipay employs rigorous information security measures to ensure the safety of our users’ private information and funds; we do not believe this list of emails originated from any breach of Alipay data or hacking activities," the website said of the breach.

PCi Compliance Guide's website said companies that want to prevent data breaches should set up good security defenses and a company wide risk-assessment, educate employees on data security, and create a containment plan and a rapid response plan. This should help businesses reduce their risk of a breach, and help them be more prepared to handle a breach if one was to occur.