ECommerce websites should make sure customers know they are secure

ECommerce websites should make sure customers know they are secure

While eCommerce websites must make sure to use data security methods such as SSL certificates, Michael Horowitz writes on Computerworld that there are still websites that can appear secure and actually be fake and malicious. Businesses should make sure their customers know that they use good IT security methods that will not make users' vulnerable to data security threats.

Although businesses are responsible for making sure their websites are safe for customers to use, consumers need to do their part as well to ensure their information isn't jeopardzed. Stephen Cobb from ESET Cyber Security said scammers can sneak Trojan Horse viruses onto computers and steal bank account information, including names and passwords. The viruses create dummy web pages that look similar to real websites, allowing cyber thieves to hide their malicious activity. Thus, even if an ecommerce company has security solutions in place, customers may still fall victim to cyber theft.

"We've all seen movies where the bad guys trick the surveillance camera into seeing something that's not there; this is how the web browser works when the mad guys have taken it over," said Cobb.

To help become trustworthy, businesses and banks should follow PCI compliance and use SSL certificates, posting their security certifications on their websites so customers can see them. Horowitz said it's difficult for users to determine what is safe and what isn't online, but creating a relationship of trust can go a long way.