Security remains top priority for merchants
Merchants have an obligation to customers to keep up with IT security at all times, even if they move to a cloud computing provider. Using things such as PCI compliance and high assurance SSL certificates can go a long way toward an eCommerce business achieving safety online for users.
“You may approach a vendor that offers cloud services and they may have been validated as a PCI-compliant provider, but putting your payment systems in their environment does not make you compliant,” said Michael Dahn, director of threat and vulnerability management at PricewaterhouseCoopers, according to Tech Target.
Dahn said there is no one-size-fits-all solution and eComemerce companies that choose to outsource their payment systems need to make sure they have security covered. Chenxi Wang, vice president and principal analyst at Forrester Research, said there is a shared responsibility for security between the cloud provider and the merchant, so there may be added security, but it is still the business' job to keep up.
There can always be problems that come up in eCommerce, such as denial of service attacks and hackers, but having a website secured with SSL certificates and PCI DSS guidelines can go a long way toward helping keep customers safe.